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Frequently asked questions about our service
How does your tool work?
Why aren't my results accurate?
Which languages do you support for translating the medical bills?
What do you mean by 'potential flags' on my bill?
How can I trust that my personal health information is safe with you?
How can I negotiate my bill using your generated letter?
What if I find an error in my bill after using your tool?
How can I contribute to or provide feedback about Empowered Healthcare Consumer?
Frequently asked questions about US medical bills
Why is this bill so high?
Wasn’t this covered by my insurance?
What are these different terms: deductible, coinsurance, and copay?
What if there's an error on my bill?
Can I negotiate my bill?
What happens if I don’t pay my bill?
What is a balance bill?
Why did I receive multiple bills for one procedure?
I have insurance. Why do I still have to pay?
Can I set up a payment plan?
